Privacy Policy

1. Introduction

This Privacy Policy describes how Signature Works (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website at https://1s.agency (“Website”).

We are committed to protecting your privacy and processing your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection legislation.

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please discontinue use of the Website.

2. Data Controller

The data controller responsible for your personal data is:

• Company: Signature Works
• Website: https://1s.agency
• Email: hello@1s.agency

As the data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable law.

3. What Data We Collect

Information You Provide Voluntarily

• Contact form submissions: When you use our contact form, we collect your name, email address, and the content of your message

Information Collected Automatically

• Analytics data: Pages visited, time spent on pages, referral source, and general navigation patterns (collected via Google Analytics)
• Device and browser information: Browser type, operating system, screen resolution, and language preference
• Network information: Anonymised IP address, approximate geographic location (country/city level)

Information We Do Not Collect

Our Website does not require user accounts. We do not collect passwords, payment information, or sensitive personal data (such as racial or ethnic origin, political opinions, health data, or biometric data) through the Website.

4. How We Use Data

We use the information we collect for the following purposes:

• Responding to enquiries: To read, process, and reply to messages submitted through our contact form
• Website analytics: To understand how visitors use our Website, identify popular content, and improve the user experience
• Website performance: To monitor and improve the technical performance, security, and reliability of our Website
• Legal compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements

5. Legal Basis for Processing (GDPR Article 6)

Under the GDPR, we process your personal data on one or more of the following legal bases:

• Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for a specific purpose, such as accepting analytics cookies via our cookie consent mechanism. You may withdraw consent at any time.
• Contractual necessity (Article 6(1)(b)): Where processing is necessary to respond to your enquiry or take steps at your request prior to entering into a contract.
• Legitimate interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests, such as improving our Website, ensuring security, and understanding visitor behaviour, provided these interests are not overridden by your rights and freedoms.
• Legal obligation (Article 6(1)(c)): Where processing is necessary to comply with a legal obligation to which we are subject.

6. Cookies & Tracking

Our Website uses cookies to enhance your experience and collect analytics data. A cookie is a small text file stored on your device by your web browser.

Cookies We Use

• sw_consent: A first-party cookie that stores your cookie consent preference. This is a strictly necessary cookie and does not require consent.
• sw_eu: A first-party cookie used to determine whether EU-specific privacy settings should be applied. This is a strictly necessary cookie.
• Google Analytics cookies: If you consent to analytics, Google Analytics sets cookies (e.g., _ga, _ga_*) to distinguish unique visitors and track session information. These are third-party analytics cookies.

Managing Cookies

When you first visit our Website, you will be presented with a cookie consent mechanism. You may accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the Website.

You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of the Website.

7. Third-Party Services

Our Website uses the following third-party service:

• Google Analytics (G-K2631QMGDC): We use Google Analytics, a web analytics service provided by Google LLC, to analyse how visitors use our Website. Google Analytics collects information such as pages visited, duration of visit, referral sources, and approximate geographic location. This data is processed in aggregate to help us understand visitor behaviour and improve our Website. IP addresses are anonymised before being sent to Google. Google's privacy policy is available at https://policies.google.com/privacy.

Google Analytics data is only collected when you have provided consent through our cookie consent mechanism. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Our Website is hosted on infrastructure that may involve third-party hosting and content delivery providers. These providers process data on our behalf under data processing agreements.

8. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share information only in the following limited circumstances:

• Service providers: With trusted third-party processors who assist in operating our Website (e.g., hosting, analytics), bound by data processing agreements and confidentiality obligations
• Legal requirements: When required by law, court order, or governmental authority, or to protect our legal rights, safety, or property
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, with prior notice where practicable

9. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States (for example, when data is processed by Google Analytics).

Where such transfers occur, we ensure that appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions by the European Commission for the recipient country
• The EU-US Data Privacy Framework, where applicable

You may request further details about the safeguards in place by contacting us at hello@1s.agency.

10. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form submissions: Retained for up to 12 months after the enquiry has been resolved, unless a longer retention period is required for legal or contractual reasons
• Analytics data: Google Analytics data retention is set in accordance with our Google Analytics configuration. Aggregated, non-identifying analytics data may be retained indefinitely
• Cookie consent preferences: Retained for the lifetime of the cookie (up to 12 months) or until you clear your browser cookies

When data is no longer required, it is securely deleted or anonymised.

11. Your Rights Under GDPR (Chapter III)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Right of access (Article 15): You have the right to obtain confirmation as to whether your personal data is being processed and to request a copy of that data
• Right to rectification (Article 16): You have the right to request correction of inaccurate personal data or completion of incomplete data
• Right to erasure / right to be forgotten (Article 17): You have the right to request deletion of your personal data where there is no compelling reason for its continued processing
• Right to restriction of processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain circumstances
• Right to data portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format
• Right to object (Article 21): You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes
• Right to withdraw consent (Article 7(3)): Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal
• Right to lodge a complaint (Article 77): You have the right to lodge a complaint with a supervisory authority in your EU Member State if you believe our processing of your personal data infringes the GDPR

To exercise any of these rights, please contact us at hello@1s.agency. We will respond to your request within 30 days. In certain circumstances, we may extend this period by a further 60 days, in which case we will inform you of the extension and the reasons for it.

12. Children's Privacy

Our Website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information as promptly as possible. If you believe that a child has provided us with personal data, please contact us at hello@1s.agency.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

• Post the updated policy on this page
• Update the “Last Updated” date at the top
• For material changes that significantly affect how we handle your data, we will make reasonable efforts to notify you (e.g., via a prominent notice on our Website)

We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@1s.agency
• Website: https://1s.agency/contact
• Company: Signature Works